HP Printers - Windows Update Error 'Null Fax' or '0x80070490' - HP LaserJet Pro M102w

This document is for HP printers and computers with Windows 10.

Windows Update reports a problem and lists your printer name with any combination of the following error messages:

HP-Other Hardware Printer	Null Fax
0x8024200b	0xa024200b
0x800706b9	0x0000007E
0x80070450	0x80070103
0x00000709	0x8007490

Figure : Example of a Windows Update printer error

To resolve the error, remove the unknown device from the Printers list in Device Manager.

1. Search Windows for device manager, then click Device Manager in the list of results.
2. Click Printers.
3. Right-click Unknown device, then select Uninstall to remove it.
4. Click Retry in the Windows Update window to install the updates.